{"id":71248,"date":"2021-05-24T18:52:59","date_gmt":"2021-05-24T14:22:59","guid":{"rendered":"https:\/\/exitex.co\/conditions-for-product-exchange\/"},"modified":"2025-05-07T12:21:51","modified_gmt":"2025-05-07T08:51:51","slug":"conditions-for-product-exchange","status":"publish","type":"page","link":"https:\/\/exitex.co\/en\/conditions-for-product-exchange\/","title":{"rendered":"Conditions for Product Exchange"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"71248\" class=\"elementor elementor-71248 elementor-15972\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-ade76dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ade76dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-399e488\" data-id=\"399e488\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c41ef6a elementor-widget elementor-widget-heading\" data-id=\"c41ef6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-large\">Conditions for Product Exchange<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-1ffa877 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1ffa877\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-df48d4c\" data-id=\"df48d4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-8825889 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8825889\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c6f9c92\" data-id=\"c6f9c92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4534888 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4534888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\"><\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title set-cont-mb-s reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>If the product <span style=\"color: #ff0000\">is eligible for exchange<\/span>, you have up to 7 days after receiving your order to exchange the item.<br \/>Before taking any action, please ensure that you coordinate with the <span style=\"color: #ff0000\">Support<\/span> <span style=\"color: #ff0000\">Team<\/span>.<\/p><br \/>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-ab86f30 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab86f30\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-83abf50\" data-id=\"83abf50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbd3b59 elementor-widget elementor-widget-heading\" data-id=\"bbd3b59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Conditions for Product Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-21964a8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"21964a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou can exchange your product within 7 days of purchase, if desired.<br data-start=\"68\" data-end=\"71\" \/>The items must meet the following conditions; otherwise, an exchange will not be possible. The determination will be made by Exitex experts.<br data-start=\"211\" data-end=\"214\" \/>Product returns are not allowed, only exchanges are possible, and only for size changes or, in some cases, color changes.<br data-start=\"335\" data-end=\"338\" \/>The products must be in their original, new condition, with no signs of use such as stains, fading, or fragrance\/body odor. Tags, labels, brand logos, buttons, and other attachments must remain intact.<br data-start=\"539\" data-end=\"542\" \/>Please note that this condition can only be applied once and at the customer&#8217;s own expense.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-69508d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"69508d4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-61921bb\" data-id=\"61921bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f11253f elementor-widget elementor-widget-heading\" data-id=\"f11253f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Ways to Contact the Support Team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-d043332 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d043332\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTo contact the Exitex support team during business hours, you can reach us via phone at 09011697921 or through the live chat on our website. On holidays and outside of business hours, please raise the issue via Exitex&#8217;s Instagram direct message.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-inner-section elementor-element elementor-element-5804345 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5804345\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d491676\" data-id=\"d491676\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ed2d76c elementor-widget elementor-widget-heading\" data-id=\"ed2d76c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\">Product Exchange for Online Purchases<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-904d3a2 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"904d3a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have purchased an item from the Exitex online store and wish to exchange it for a product available at one of our branches, you must contact the support team and provide your online purchase information. The necessary coordination with the branch will then be made. Afterward, Exitex support will contact you and inform you of the outcome.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conditions for Product Exchange If the product is eligible for exchange, you have up to 7 days after receiving your<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-71248","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/pages\/71248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/comments?post=71248"}],"version-history":[{"count":1,"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/pages\/71248\/revisions"}],"predecessor-version":[{"id":71249,"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/pages\/71248\/revisions\/71249"}],"wp:attachment":[{"href":"https:\/\/exitex.co\/en\/wp-json\/wp\/v2\/media?parent=71248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}